Patient Engagement

Envisioning a patient portal to improve monitoring, recovery, and profitability

Note: Some clients have requested that our agency not use of their name or likeness in any externally facing materials we produce.

Challenge

Our client, a re-known orthopedic specialty hospital, wanted to improve post-operative monitoring and patient engagement to help facilitate recovery and limit additional procedures. ​

Approach​

Applying a human centered approach through direct interactions with patients and Healthcare (HC) Teams to understand data & insights requirements, the Nimbl Team validated design concepts with patients & HC Teams to ensure the app is intuitive, captures the correct data, and has proper collaboration between the patient & HC Teams.​​

Results

Envisioned a Patient Engagement Portal that utilizes data collected passively from wearable devices as well as  daily user check-ins to monitor recovery progress. The platform spans multiple devices and connects patients & HC Teams to enable KPI tracking that is relevant to recovery. When irregularities are detected, the HC Team can provide changes in patient care reducing office visits and acute health issues.

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In our ever-changing digital world, it's more important than ever to effectively blend digital excellence with human expertise.  Here at Nimbl, we excel at adapting to change and surpassing client and partner expectations.

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